Below are a few other common problems or questions:

• Q: Do I need to print my tickets? A: Not if you purchased the text-a-ticket (MMS) option.
• Q: I’m having trouble printing. A: In some cases the “Print Tickets” button will not work due to your security settings on your computer.  When this happens, go to the “file” button on the top left of your screen.  From there you can select “print” and you should have no problem getting them to print.
• Q: How do I unsubscribe from Outhouse Tickets emails. A: At the bottom of the email, you should find an unsubscribe button. If that doesn’t work, send an email to support.
• Q: Why do I have to provide my cell phone number? A: You don’t unless you want the tickets sent to you as a text message. Don’t worry, we won’t sell your number. Worst case, we may need to contact you regarding the status of your event.

If you can’t find an answer to your question, please send an email to support@outhousetickets.com. Include the email address which you used when you purchased tickets, the event you are concerned about and at which venue (we have lots of events and many different venues).

Describe the problem you are having and we’ll take care of you as quickly as possible!

 

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