Privacy Policy

Updated Last: March 24, 2022

Your privacy is of our utmost concern. We believe protecting your privacy is our duty and honor. We maintain and stand by the strictest of privacy policies.

What information do we keep?

When you purchase tickets through Outhouse Tickets, you supply us with the information required to perform the credit card transaction, deliver your receipt(s), and identifying information that will be used during the check-in process at the event. The only information we keep is the following:

  • Name
  • Phone Number (if provided for text-a-ticket)
  • Email Address
  • Zip Code
  • What You Purchased

We do not store your full credit card number on file. This information is only held by the credit card processor.

Why do we keep this information?

We keep this information in our records so we will be able to support you if any issues arise after your purchase. If you need a receipt re-sent, we can do that quickly and easily. If you are entitled to a refund, we know how much to give you. We only use your information to fulfill our business relationship with you, inform you of event changes or cancellations, and send you information regarding other events in your area.

Who, besides Outhouse Tickets, will see your information?

The venue and/or event organizer will have your name and purchase details on their ticket manifest/list of ticket buyers to facilitate entry.

Would we sell your information?

Absolutely not. Our business is helping our venues and events run smoothly and selling tickets. We only use your information to fulfill our business relationship and will not sell this information to any third parties.

How do you request that your information is deleted from our system?

If you received an email with event information, you can click the unsubscribe link at the bottom. If you want to be completely removed from our system, please send an email to with your name and email requesting removal.

Changes to this privacy policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will update the “last revised” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to remain updated as to any changes in our privacy or other policies.

International Buyers

In order to purchase tickets if you do not reside in the United States, your internet browser must be set to show currency in US Dollars or you won’t be able to check out.


  • Chrome Users:
    • In your browser settings, click the three dots in the upper right hand corner of the browser and select Settings from the menu.
    • On the left hand side, click Advanced, then Languages.
    • Click Add Languages.
    • Select English (United States) from the menu and click add.
    • Move that language to the top of your list of languages by clicking the three dots to the right of that language and select Move to Top.
    • You may have to close and restart the browser.
  • Firefox Users:
    • Click the menu in the upper right hand of the browser and select Settings.
    • Type Language in the Search Bar.
    • Click the drop down menu that shows your current language and select Search for more languages.
    • Select English (US).
    • Click Set Alternatives… button.
    • You may have to click the Choose… button and select English (US) again.
    • You may need to restart your browser.
    • You may have to do this twice in order to make the change.

If all else fails, you can send an email to and include the email address which you used when you purchased tickets. We’ll take care of you as quickly as possible!